❝ Aloha and Namaste, We have been back a few weeks and now back to work (me) and chores. I want provide you some feedback about our Golden Triangle trip, but first I want to thank you so much for treating us to dinner at the “Spice Garden” – did I get that right? You have a very beautiful family. Your wife is a totally delightful and beautiful young woman. I say young. I could easily be her farther, as well as yours. And your boys were also beautiful and about the same age as a couple of our grand kids. Anyway, it would have been nice if we could have spent more time with you and your family. I thoroughly enjoyed our visit, and you put together a very fine itinerary for us. I learned a lot about your country, and especially about its culture. I would not suggest that any items be taken off the itinerary. That said, the highlights for me were the: • Qutab Minar Comlex, the Lotus Temple and the Sikkh Temple in New Delhi • Gandi Smirti, and the bicycle rickshaw ride in Old Delhi • Jantar Mantar (especially the Brihat Samrat and the Rasivalaya), the Birla Mandir Temple, and the Elephant Ride up to the Amber Palace in Jaipur • Red Fort and, most assuredly, the Taj Mal in Agra Our guide – Ran and our driver Rati (?) did an excellent job. Some comments and recommendations: • While Ran did an excellent job selecting places for our lunch stops, it would have been better to explain us in advance how spicy the food might be. Note: I found it interesting that both he and you not eat spicy food. I was OK with, but Sylvia not so much. But actually, we worked things out, and maybe this is a minor point. • Regarding the Taj - after telling us the story upon entering the gate, he let us explore on our own. It was good plan until we entered the mausoleum itself. Interestingly, it was dark and we could have used his expertise to explain everything we seeing. For example, a local man pulled me aside and began explaining things to me in broken English and pointing out embedded jewels and stones with a flashlight. That was when I became really impressed with the amount of work that went in to creation of the Taj. The guy asked for money, but I had none on me at that point. That was a bad moment for me. • So two specific recommendations: o Have your guides lead folks into the mausoleum o I heard that Taj is really great to see on moonlit night – so try to work that in to itineraries – if possible. If we had known this and if I got the details right – the full moon occurred around Oct.14 or 15 this year – we could have started our triangle in Agra. Overall, our trip was a very good value, and I will recommend “The Pathik The Traveler” to Trip Advisor or to any of my friends who ask me about going to India, if you like. That said, I would add this one caveat. I would ask them, if they have been to a developing country before. If not, you need to be prepared. Sylvia had not, and I thought I had prepared her. However, the congestion, the noise, the dust and other things got to her. I kept saying to her, don’t dwell on the negatives. I am afraid it will be hard to get her to come back to India. Sincerely, Warren ❞
Warren S Bollmeier - USA
❝ Regarding our Trip to Hong Kong, Our Trip was very good. Arrangements, Accommodation, Hotels all were fine. Except only Food part, as food was not arranged as per our requirements. I conveyed you before also about this. In panda hotel, we were served only fixed Thali. and Chinese veg served at the place big Buddha. ❞
❝ It was a good trip we had a very nice time in Singapore your local travel agent was kind except there was a confusion in our itinerary which is because of change in dates of travel I think. The hotel accommodation is good and I will recommend any a must place to visit especially for children as well as elderly because there is fun in education all in one place. Also would recommend the Pathik The Traveller a reliable and cost-effective and friendly! ❞
Dr. Rajesh Jinka
❝ Dear Vijay, We are pleased to wish you all a very happy deepavali. We had a nice time in Singapore and Malaysia. Everything was arranged as per our discussions except one confusion on landing in Singapore airport , where the driver was not present on time to receive us. We thank you for making the trip memorable. The hotel is Singapore was good and they had some Indian food for breakfast which helped us us a lot. We will surely contact you for our future trips in the coming days. Rgds Narahari ❞
❝ Hi Vijay , Thanks for the great service and arrangement for our recent India trip. We truly enjoyed the vacation , thanks for making this possible with good planning and 24/7 response We very much appreciate the service. Thanks Kana ❞
❝ Greetings from snowy Switzerland.
Jean-Marc and I had no trouble making our flight connections on Tuesday because the Kingfisher flight from Goa to Mumbai was the same plane as the Mumbai to Delhi flight so the transfer was no problem at all.
We had a long wait for the AF flight which was also delayed but everything worked okay there too and the baggage showed up on time as well. The only real problem we had was when we arrived in Paris-- because of the subway and train strike, a normal one hour taxi ride to the city took three hours. We finally got to Paris and then drove 6 hours to Switzerland. There we were surprised to find about 20 centimeters of snow- rarely do they get that much so early in the season. What a dramatic change from the heat of India and the beaches of Goa!
I have to tell you again what a wonderful trip we had. Your planning and arrangements went very well everywhere. We were impressed that the local reps, drivers and guides were always there to greet us on time and eager to assist. We really enjoyed all of the places and were impressed with the knowledge of the local guides. Having someone at all of the airports and at the train station was also very useful. I also wanted to mention that we particularly enjoyed our driver, Anil, who was with us from Agra to Udaipur who was very dependable and always managed to be on time and have the car in perfect order. I will send you later a copy of your evaluation form with some other comments specific comments about some of the hotels. Our trip and your services greatly exceeded our expectations. You can certainly list us as references and, if we travel to India again, we shall contact you. ❞
Pam and Jean-Marc Perraud
❝ Please feel free to use us as a reference for potential clients. We had a wonderful time and everything you promised to do was done professionally and efficiently.
We have many mostly positive comments. As soon as we get a moment, we will respond in some detail that will hopefully be useful to you. We enjoyed meeting your family and Maria sends her fond regards and thanks for the lovely thoughtful gifts. Please say hello to Ashok (my younger brother). ❞
❝ It was unfortunate that we didnt meet but I want to congratulate you for organizing such a very good tour for us. I will certainly recommend yr company to our friends because everything was very well organized, from being met at the airport by Shane to the wonderful driver we had. The guides were good too but the one in Jaipur was best.
The only thing we did not like and think I should tell you was the lunch in Jaipur - in such a luxury tour I recommend that it should not be included because the place was of low quality. In fact a tour without meals would suit us best next time I think.
The Intercontinental in Delhi was also sub-standard and I am writing to them separately but it is not something you could have foreseen. The hotel was a building-site with literally NOWHERE to sit, there was no hall/lounge etc because works were on-going everywhere and our room was old and dirty with stains on the furniture. The bathroom had some do-it-yourself repairs and the taps did not work. On the other hand the Crown Plaza was absolutely wonderful - very much our style of hotel in fact - and if we return to Delhi I would like to stay there and not in the centre because the hotel is so fantastic .
Many thanks to the wonderful team ❞
Stephen W. Garbutt
❝ Good to hear from you. Well, our time in Kerala was really good. We’ve been very well served by very good professionals. The time we spent in the house boat was the best ever. The crew is very friendly and made us feel at home. I miss the chef’s food! We also learned a lot about Indian culture with them, what was great. Our driver is also a very good professional, and very friendly. We could even feel safe in the crazy Indian traffic! He was an excellent guide.
The only thing I would change would be spend all the time in the house boat instead the days in Kovalam. Not that Kovalam was not good, is only that the time in the house boat was so much better. I’m finishing the website with the photos I made during the travel. When it’s done, I’ll send the link to you, if you’re interested.
Thanks a lot for everything. ❞
❝ India Tours - Vijay....once again, thank you so much for all of your help. Our trip so far has been quite amazing. You should know that your driver for our first two days was excellent, he was very helpful with our touring, visiting the Laksmi temple, and our shopping. ...as I told you on the phone Ive already recommended your agency to friends, and suggested that our hosts refer people to you as well...do not hesitate to use me as a reference. Thank you... ❞
Donna A. Maimes
❝ Thailand package - Dear vijay guptha, Thank you very much for good arrangements for BKK- Pataya tour. Accommodation was very good. All meals arrangements were excellent -Travelling bus and tour guide were top good and hospitality is very nice, over all the tour arrangements are beyond expectations.
Thanks a lot. ❞
Dr. Vijay Kumar Vasudha
❝ Sri Lanka Tour - Tour guide mr Amritha is very nice, well trained, calm and answered all our enquiries, Vehicle was very comfortable, driver and helper were very co-operative. Hotels stay was very good at all the places as promised by you.
Food during lunch and dinner was not good at all, except last day in colambo , where it was fine after many days. In some hotels, we were told that their chef is absent that day. Mostly we did not get chapaties or roties at all, except in colombo last day.
We requested you that last day ie, on 18 th oct we were given time for shoping, but whole srilanka goes on holiday. No shops were open on that day, We were not updated till, we were in Kandy, After that we could not do anything as we had to run as per scedule only. That day time of tour was almost wasted. Your srilanka counterpart must have updated you before.
One more Travel time from Nuwera Eliya to beruwala was to tiring and too long as it was return almost all the way back to colombo and then beruwala, as traffic moves too slow, It took us 9 hours that day. Please update your customers in future. I think it was duty of Srilankan travel agent to update you about all these.
Thanking you ❞
❝ Flights to Kullu and Ladakh - Arrived home Sunday after a fantastic tour in Ladakh. Just a quick note to say we received very good service. The flight up to Kullu was only slightly delayed and we had no problems flying the bikes back from Leh. Many thanks for your help.
We’ll be running the Ladakh and Sikkim tours again next year. Should I contact your office directly for our requirements? ❞
❝ Dubai package - I am Mr Madhusudhan Kamath from Mangalore. A group of 11 members including myself just returned from a trip to Dubai.Our 4 nights 5 days family trip was arranged by Mr Vijay Gupta.
I’m sending this e-mail in utmost appreciation of the services rendered by Mr Gupta. Our whole group throughly enjoyed the Arabian hospitality which is truly world class. But what really prompted me to type this mail was the prompt attention and efficient way in which Mr Vijay Gupta handled our query.
Prior to our trip, I made a thorough search and survey of all the offers offered by other airlines.
And i can truly say that it was Vijay Gupta o who took personal interest and accommodated all our last minute requests( like adding an extra day, helping to arrange visas and giving hotel choices) with utmost promptness and patience.
In these times of hype where the traveler is confused with all the twisting marketing offers I can really say that he delivered what it promised and more.(especially the quality of accommodation, competitive airfares, ground arrangements etc.)
That is why I felt it appropriate that I express my gratitude on behalf of my whole group and in particular Mr Vijay Gupta who ensured that we had a whale of a time.
Thanking you. ❞
❝ Dubai package - I take this opportunity to thank Vijay Gupta for the wonderful package they arranged to Dubai (3N/4D)
Right from the time we entered the flight on 24th Feb’10 it was a great feeling. We wasted no time when we arrived at DXB airport searching for the vehicle that was to take us to the hotel, as the Chauffeur was there well in time. Check-in at Hotel was hassle free.
City tour with Mr. Malik as the guide was something which we keep talking even to this date as he gave us very good info and the man was updated with all happenings in Dubai and worldwide. We missed the Dhow Cruise as we reached hotel very late that evening from our shopping binge.
Desert Safari was almost going to be missed as one of the 2 land cruisers battery was dead and we wasted 3 hours on the road waiting for the alternate vehicle, but all this was soon forgotten when the safari began and when we too shared a step or two with the belly dancers.
I also take a special mention of Mr. Vipin Sharma at Dubai and Vijay Gupta at Delhi who had patience to answer our numerous calls with all sorts of doubts.
Great going! We are already in touch with Vijay Gupta for our next trip. ❞
Manjunath Y P
❝ Sri Lanka trip - I had booked My family vacation to Sri Lanka from 13.5.2010 to 17.5.2010 by Mr. Vijay Gupta. First of all I congratulate for the excellent job by your booking office. Everything was done very smoothly, right from enquiry to booking my trip. Secondly, I really appreciate the arrangements made by your company were really commendable. All the arrangements from Airport pick up to Hotel booking and back to Airport were in order and perfect. Because of all these, I had a great holiday with my family. For all this I thank you and your team for the great work. I would request you to maintain the same quality service in future also.
Thank you once again. ❞
❝ Singapore trip - Every year, since past 4 years, our office has an offsite visit to some overseas location. This year we chose Singapore.
After talking to about 2-3 travel agents, we immediately (in fact, during the first 2 calls/ emails itself) zeroed-down Vijay Gupta.
We received good deal and a good service, whether during the state of booking flight, hotel and local itinerary or during the stage of making necessary bookings.
We were quite satisfied with the advice given by Vijay Gupta. He recommended good hotel and chalked out the visits to Jurong and sight-seeing, etc. as per our convenience.
We appreciate the good services rendered by Vijay Gupta as a whole, be it Vijay assisting us or as always the good times we enjoy when we fly with KF. ❞
❝ Sri Lanka tour package - I took a group holiday package to Sri Lanka in July with my family. The trip was really nice and well organised. We would like to thank Vijay Gupta specially for making this memorable. ❞
❝ Singapore tour package - I would like to thank Mr Vijay Gupta for making a memorable holiday for me and my family, parents and sister a total of 9 to Singapore in June.
The arrangements were of a high quality and most importantly everything during our 5 day trip was glitch free.
I would like to highlight the contribution of Mr. Vijay who took great pains to respond to queries during odd hours and Sundays to ensure our requests where suitably accommodated.
Thanks once again. ❞
❝ India Tour (Delhi & Agra) - Vijay Gupta was very efficient and looked after the groups comforts and requirements effectively. The guide, Yogesh, is also one of the very best. He not only explained the itinerary items well, but also gave the group valuable insights into India. I believe that the group members came away with a refreshed perspective of the country and product offerings thereof.
Thank you for your constant attention and solicitousness. You really ensured that we were all taken care of and enjoying the trip. ❞
❝ MICE package to Goa - Thanks for your Goa package. It was a fun trip, along with great hospitality paid by the hotel. Kindly provide me the invoices of which payment done by us in accounts. ❞
❝ Flights reservations - The members of Bangalore Wine Club are extremely thankful to you for all your help in organising and booking the flight tickets on Kingfisher for our Pune/Nashik/Mumbai flights earlier this month for our wine tour in the region.
Our flights were timely, very comfortable and the ground staff was extremely helpful to our members. We had a great trip! ❞